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Ask an Expert: How Dell Children’s Medical Center Makes a Difference in Children’s Lives

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The emergency room at Dell Children’s Medical Center offers comprehensive care to kids and is ready for any emergency, simple to complex.

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As the only Level I pediatric trauma center in Central Texas and backed by the largest team of pediatric specialists in the region, the emergency room at Dell Children’s Medical Center offers comprehensive care to kids and is ready for any emergency, simple to complex. Staffed by board-certified emergency-medicine care teams with special training and experience in pediatric emergency care, Ascension care teams at Dell Children’s provide advanced, family-centered treatment in a kid-friendly environment and listen to you so they can provide the care that’s right for your child and family. With five locations offering Dell Children’s emergency care and online ER check-in, it’s easy to get the care your child needs.

Dell Children's

What makes a hospital dedicated to pediatric care unique?

Children deserve care specialized just for them. That’s why Dell Children’s Medical Center is dedicated to children, from the design of the building to the services and the specially trained Ascension care teams. “Because we provide evidence-based quality care for our patients, our medical center was designed to keep kids comfortable, relaxed and engaged throughout treatment,” says Dr. Meena Iyer, chief medical officer at Dell Children’s Medical Center.

Is Dell Children’s different than other pediatric hospitals in the area?

Dell Children’s has the most pediatric specialists and specialty programs
in Central Texas, which means patients have access to advanced pediatric specialty care closer to home, including three centers of excellence: Texas Center for Pediatric and Congenital Heart Disease, UT Health Austin Pediatric Neurosciences at Dell Children’s, and Children’s Blood and Cancer Center. Dell Children’s also offers the highest level of care for kids with trauma, emergency, neonatal, surgery and epilepsy concerns and has the only comprehensive pediatric mental-health unit under the same roof.

Does Dell Children’s only provide care in Central Texas?

While the hospital is located in Austin, Dell Children’s cares for kids throughout the country and even internationally. With the recent opening of the cardiac intensive care unit and the Texas Center for Pediatric and Congenital Heart Disease at Dell Children’s with Dr. Charles Fraser, the care the organization provides to kids is world-renowned.

What is a Level IV neonatal intensive care unit?

This is the highest level of care a NICU can provide. A Level IV NICU provides advanced, specialized care to babies and can care for the most complex needs. The teams are specially trained to care for congenital conditions, premature babies and more during babies’ most critical days.

How is emergency care different at Dell Children’s?

As the only Level I pediatric trauma center in Central Texas and backed by the largest team of pediatric specialists in the region, Dell Children’s is ready for all emergencies. The ER team includes board-certified emergency physicians, nurses and care teams with special training in pediatric emergency care.

Can you get Dell Children’s care closer to home?

Yes, Dell Children’s has expanded its emergency-care services to four additional locations throughout Central Texas, including Ascension Seton Southwest, Ascension Seton Northwest, Ascension Seton Williamson and Ascension Seton Hays. This means your child has access to the same care, kid-friendly services and care teams, as well as access to the Dell Children’s network of nationally recognized specialists—all closer to home.

How does Dell Children’s support the entire family?

For a sick or injured child, family can be the best medicine of all. Dell Children’s flexible visiting guidelines are designed for patients to have around-the-clock access to family during their stay, including in family playrooms and playgrounds, as well as on-site kitchens and laundry facilities. Dell Children’s also partners with charities to help with housing costs, meals and transportation. It’s all part of the family-centered care that integrates family into each step of the healing process.

For more information, visit dellchildrens.net.


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